User Research

 
 

User Research is a privilege

As a researcher, we have the immense responsibility to talk to both the users who need change and the teams who create the products. Our job is to make space to people who don’t have voices in the products they need, so we can make their lives better. I am so lucky to be in a space where I get to listen to the stories of myriad people and help them make a true difference.

Beyond the experience, User Research is my favorite part of the design process. Adequate research and testing must be conducted to ensure product development goes smoothly. As creators, we have a responsibility and the opportunity to bring solutions to our users, and the only way we can accomplish that is by understanding their unique needs.


Political Tech Research

I’ve always been passionate about Politics. Since I was a kid, I watched every presidential debate and read countless articles. As a teenager, I volunteered as a door knocker for local campaigns, and in college was a Fellow with the Pramila Jayapal campaign in 2016. I joined UX with the plan to work in political technology, and after sending countless texts and phone calls to voters in 2020, I started working full time in 2021 on Political research to better understand the challenges facing our systems and how to help.

At the moment, I work with Trestle Collaborative helping Power The Polls recruit more poll workers ahead of the 2022 midterms.


Future Projects

I’d like to use my skills to learn how to make more user solutions and understand current situations in context. Some areas include:

  • Technological Storytelling

  • Mental Health

  • Social Media and Relationships

  • Politics and Misinformation